2-3 December 2025
Excel, London
dashdevs is coming to Fintech Connect
AI Bot
An AI bot for customer support management automation
AI is an application created to automate marketing, sales, and customer support management processes. It enables smart mass emailing, empowering better targeting, and even has the ability to deliver AI calls. Recently, it gained some traction in the recruiting field as well.- Location USA
- Industry MULTI INDUSTRY
- Team size 4 people
- Duration 2+ years
- Budget NDA
Challenges
Vast data analysis for detailed contacts filter. Huge amounts of data needed to be analyzed in order to create a precise search filter for contacts.
The need for flexibility. The niche requires our team to be flexible with changing requirements and adding and modifying features on the go.
Complex multi-leveled design. The software needed to freshen up the UI and required a more structured approach from our side.
No competitors in the fast-growing market. The software does not have direct competitors, so every feature and idea set the market’s classics.
Solution
We creaated a solution capable of fast data analysis and automated SMS and email campaigns. The bot can additionally launch AI-powered calls, and users can use the software to search for added contacts in the database based on numerous variables, from their name to a digit in their phone number.
Our UI/UX designer took a very structured approach to creating the mockups, which helped in developing the user-friendly and responsive UI for the app.
AI Bot is unique in that it supports its full web app functionality on mobile devices running on both Android and iOS.
our input
UI/UX Design
REACT NATIVE DEVELOPMENT
Front-end Development
Business analysis
Project management
Quality Assurance
App functionality
Scheduled Messages
Message Templates
Images, PDFs, and Rich Media
Team Collaboration Tools
Mobile App
Chrome Extension
Link Tracking
Contacts Management
Contact Lists & Uploads
Advanced Search & Filtering
SMS Campaigns
Email Marketing Campaigns
Campaign Templates
Analytics & Reporting
Campaign Automations
AI Chatbots
Website Chat Integration
how we did it
- Bot’s advanced filter, sequence management, and email campaigns automate their customers' lives, handling complex matters quickly.
Automation
- In AppStore, it gained 5 stars rating from users.5.0
Stars
- It allows their customers to fill jobs 50% quicker than before.50%
Time Reduction
- The bot has been ranked as the top employee communication tool by GetApp in 2024.
Top 1
- Joined efforts to create and maintain bot resulted in fruitful cooperation.2+
years of Partnership
- Full transition of all the features from web app to mobile app supported both on iOS and Android.
True Multiplatform
Technologies
we used
React
TypeScript
Vite
React Native
Elixir & Phoenix
Chrome Extension
Twilio API
Telnyx API
Bandwidth API
Google Place API
Google Translate API
Google My Business API
WorkOS API
OpenAI API
Creation process
Initial Consultation
AI bot was a project with a vision and a clear idea, so our team united its efforts with the customer’s team. Together, we discussed the mandatory features to be implemented first, which helped us kickstart the workflow. With our insight and expertise, we’ve reached a common understanding of how to better implement new designs, advanced filters, integrations, and AI features.
1Development
Our team took a flexible approach, taking into account the customer’s business needs and requirements. We catered to the fast-developing market and ensured that our hand was always on the pulse of trends. This way, we were able to steer the development quickly into the required space, creating unmatched software with few competitors.
2Design
DashDevs helped redesign bot, structuring what the business already had and implementing new, more functional, and efficient UI elements. Together with the CTO, we developed a highly responsive, user-friendly interface.
3Maintenance & Support
After the development was finished, our team continued supporting the project, helping them with updates and new integrations. Our team continues the project’s further developments and adds new features to ensure that the product remains relevant for the demanding marketing conditions.
4
other projects
Pi-1 is Award-Winning white label cloud platform
Pi1 is a cloud-based BaaS platform that provides multiple solutions for banks and fintechs back office and progressive built-in analytics. It integrates best-in-class fintech solutions into a single API for end-to-end digital banking services and offers white label out of the box solutions.
MuchBetter is a revolutionary award-winning Industry-leading e-wallet & payment app
MuchBetter is the preferred payment app of global gaming sites, providing an alternative to wallets like Neteller, Skrill, Entropay and Ecopayz. It is also welcomed at high street retailers and is a rewarding way to send and receive money from your friends and family for free.
